Mid-interview, Mark Steckel’s phone rings.

We’re at Indy Hall chatting about Steckel’s company, fixed wireless provider PhillyWisper, which has up until now remained very under-the-radar while deploying its service across parts of Philly to a few hundred customers.

Steckel apologizes and takes the call near a window overlooking Old City. It’s a customer, and he talks them through what seems to be an issue with their router. Currently, when a PhillyWisper client customer needs help, the line goes straight to Steckel’s cellphone.

READ FULL ARTICLE HERE